Trinetra Tours
Reviews
malaysia
Less is More Part 350 - Trustworthy Talented Thoughtful Tactful Tour
There are many attributes that make a good tour operator. Trust is key. Mr. Mahendra Pal who was our point of contact when making early arrangements (by email) didn’t give us any reason not to. His manner of contact was consistently civil, courteous, never pushy, discreet and always communicated uniquely with much aplomb. While we already had a fairly clear idea of what we wanted to do in Rajasthan and Uttar Pradesh, Mr. Mahendra value-added to our itinerary with some thoughtful suggestions. When the details were negotiated and finally confirmed, Mr. Rohit took over with the on-the-ground implementation and day-to-day operations. Communication was conveniently established via WhatsApp throughout our trip. Our party of four arriving in Delhi at different times and from North America, Europe and Asia did present some logistical challenges but they seemed unfazed by the complexity. Our arrivals were handled smoothly. During our weeklong journey, we made the acquaintance of a number of local guides. They were mostly freelancers assigned to us at each city. There was Mr. Devender in Delhi, Mr. Ganesham in Jaisalmer, Mr. Veerjeet in Jodhpur, Mr. Kirtik in Jaipur, Mr. Reeky in Pushkar - fine professional gentlemen and a fairly knowledgeable lot with a talent for storytelling. Of them all, Mr. Shankar in Agra made the foremost impression with his evocative, impassioned and empathetic delivery of the Shah Jahan and Mumtaz Mahal love story. It was difficult not to feel a lump in your throat after hearing his telling of the tragic tale. Extra special mention has to be made for our driver Mr. Mukesh for the duration of our 2000km road trip in a most clean and comfortable Tempo Traveller. Not only was he the most patient and reliable person - he was a safe and excellent driver. Indian roads can be demanding and taxing business but Mukesh handled it all admirably. We never once felt unsafe. The local Indian culture is very service oriented and good service is expected to be acknowledged. A schedule of tipping rates was advised by Trinetra at the beginning of the tour which we appreciated to avoid any confusion or misunderstanding and we accepted it as quite reasonable. In looking back, the “door-to-door” service was beyond reproach and we have no hesitation to recommend Trinetra. Much thanks to a great team. We had an excellent and memorable time in Incredible India!
Posted on:
26/12/2018
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Visited on:
December 2018
Contributed by:
Mr. E. Chan
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